UND Faculty, Staff and Student Employee Computer and Device Assistance

 

Report an issue with Faculty, Staff and Student Employee computers or devices, lab computers, request re-imaging of existing computers for use within the department, or get help registering devices on the UND network.

For assistance logging in, connecting to the network/Wi-Fi, installing or using Software/Applications, and help with Avaya Unified Communications please use the specific services below:

 

 

Report an Issue with UND Provided Computers and Devices

Faculty, Staff and Student Employees can use this service offering to report errors, failures or other existing functions that are not working as intended for UND provided computers, peripherals and other devices.

 

Report an Issue in a Computer Lab

Use this service offering to report errors, failures or other existing functions for machines in campus computer labs that are not working as intended.

 

Submit a Computer Re-Image Request

Faculty, Staff and Student Employees can use this service offering to request that an existing UND issued computer be re-imaged/refreshed for use by another employee within a department.

 

Submit a Wi-FI Device Registration Request

Faculty, Staff and Student Employees can use this service offering to request registration on the UND Open network for devices and connected appliances that are not capable of the normal login process.

Please note that this cannot be used for mobile phones, computers or any other device capable of using the normal connection process found here:  Connect to the UND Wi-Fi Networks

 


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Report a Computer or Device Issue Report a Computer Lab Issue Submit a Computer Re-Image Request Submit a Wi-Fi Device Registration Request

Details

Service ID: 53794
Created
Mon 1/29/24 9:19 AM
Modified
Tue 2/20/24 4:01 PM

Service Offerings (4)

Report an Issue with UND Provided Computers and Devices
Faculty, Staff and Student Employees can use this service offering to report errors, failures or other existing functions that are not working as intended for UND provided computers, peripherals and other devices.
Report an Issue in a Computer Lab
Use this service offering to report errors, failures or other existing functions for machines in campus computer labs that are not working as intended.
Submit a Computer Re-Image Request
Use this service offering to request that an existing UND issued computer be re-imaged/refreshed for use by another employee within a department.
Request Wi-Fi Device Registration
Faculty and Staff can request to register devices and connected appliances that are not capable of logging into the Wi-Fi for use on the UND wireless network.